Janssen Pharmaceuticals, Inc. respects your privacy and wants
you to be familiar with how we collect, use, and disclose
information. This Privacy Policy describes our practices in
connection with information that we or our service providers collect
through the website or application (hereinafter the
“Service”) operated and controlled by us from which you are
accessing this Privacy Policy. We encourage you to read the full
Privacy Policy before using this Service or providing any personal
information. By providing personal information to us or by using the
Service, you acknowledge that you have read and understand this
Privacy Policy.
USE BY MINORS
The Service is not directed to individuals under the age of 18, and
we request that these individuals not provide personal information
through the Service. If your child has submitted Personal
Information and you would like to request that such Personal
Information be removed, please contact us as explained below under
“Contacting Us.”
INFORMATION COLLECTION
We may ask you to submit personal information in order for you to
benefit from certain features (such as newsletter subscriptions,
tips/pointers, or order processing) or to participate in a
particular activity (such as sweepstakes or other promotions). You
will be informed what information is required and what information
is optional.
We may combine the information you submit with
other information we have collected from you, whether on- or
offline, including, for example, your purchase history. We may also
combine it with information we receive about you from other sources,
such as other Johnson & Johnson Affiliates, publicly available
information sources (including information from your publicly
available social media profiles), and other third-party information
providers.
If you submit any personal information relating to
another individual to us, you represent that you have the authority
to do so and to permit us to use the information in accordance with
this Privacy Policy.
SENSITIVE INFORMATION
Unless we specifically request or invite it, we ask that you not send
us, and you not disclose, any sensitive personal information (e.g.,
Social Security numbers, information related to racial or ethnic
origin, political opinions, religion or philosophical beliefs,
health or medical condition, sex life or sexual orientation,
criminal background, or trade union membership, or biometric or
genetic data) on or through the Service or otherwise directly to us.
AUTOMATIC INFORMATION COLLECTION AND USE
We and our service providers may automatically collect and use
information in the following ways as you navigate around the
Service:
Through your browser:
Certain information is collected by most browsers, such as your
Media Access Control (MAC) address, computer type (Windows or Mac),
screen resolution, operating system name and version, and Internet
browser type and version. We may collect similar information, such
as your device type and identifier, if you access the Service
through a mobile device. We use this information to ensure that the
Service functions properly.
Using cookies:
Cookies are pieces of information stored directly on the computer
you are using. Cookies allow us to collect information such as
browser type, time spent on the Service, pages visited, and language
preferences. We and our service providers use the information for
security purposes, to facilitate navigation, display information
more effectively, and to personalize your experience while using the
Service. We also use cookies to recognize your computer or device,
which makes your use of the Service easier, such as to remember what
is in your shopping cart. In addition, we use cookies to gather
statistical information about Service usage in order to continually
improve its design and functionality, understand how individuals use
it, and to assist us with resolving questions regarding it. Cookies
further allow us to select which of our advertisements or offers are
most likely to appeal to you and display them while you are on the
Service. We may also use cookies in online advertising to track
consumer responses to our advertisements.
You can refuse to
accept these cookies by following your browser’s instructions;
however, if you do not accept them, you may experience some
inconvenience in your use of the Service. You may also not receive
advertising or other offers from us that are relevant to your
interests and needs. To learn more about cookies, please visit http://www.allaboutcookies.org.
Using Flash cookies:
Our use of Adobe Flash technology (including Flash Local Stored
Objects (“Flash LSOs”)) allows us to, among other things, serve you
with more tailored information, facilitate your ongoing access to
and use of the Service, and collect and store information about your
use of the Service. If you do not want Flash LSOs stored on your
computer, you can adjust the settings of your Flash player to block
Flash LSO storage using the tools contained in the Website
Storage Settings Panel. You can also control Flash LSOs by
going to the Global
Storage Settings Panel and following the instructions.
Please note that setting the Flash Player to restrict or limit
acceptance of Flash LSOs may reduce or impede the functionality of
some Flash applications.
Using pixel tags, web beacons, clear GIFs, or other similar
technologies:
These may be used in connection with some Service pages and
HTML-formatted e-mail messages to, among other things, track the
actions of users and e-mail recipients, measure the success of our
marketing campaigns, and compile statistics about Service usage.
Interest-based advertising:
We may use third-party advertising companies to serve advertisements
regarding goods and services. that may be of interest to you when
you access and use the Service and other online services, based on
information relating to your access and use of the Service and other
online services on any of your devices. To do so, these companies
may place or recognize a unique cookie on your browser (including
through the use of pixel tags). They may also use these
technologies, along with information they collect about your online
use, to recognize you across the devices you use, such as a mobile
phone and a laptop.
If you would like more information about
this practice, and to learn how to opt-out of it, in desktop and
mobile browsers on the particular device on which you are accessing
this Privacy Policy, please visit http://optout.aboutads.info/#/
and http://optout.networkadvertising.org/#/.
You may download the AppChoices app at www.aboutads.info/appchoices
to opt-out in mobile apps.
IP address:
Your IP address is a number that is automatically assigned to your
computer by your Internet Service Provider. An IP address is
identified and logged automatically in our server log files whenever
a user visits the Service, along with the time of the visit and the
pages visited. Collecting IP addresses is standard practice and is
done automatically by many online services. We use IP addresses for
purposes such as calculating Service usage levels, diagnosing server
problems, and administering the Service. We may also derive your
approximate location from your IP address.
Device Information:
We may collect information about your mobile device, such as a
unique device identifier, to understand how you use the Service.
HOW WE USE AND DISCLOSE INFORMATION
We use and disclose information you provide to us as described to you
at the point of collection. Please see the section entitled “Choices
and Access” below to learn how you may opt-out of certain of our
uses and disclosures.
Where required by applicable law, we
will obtain your consent to our use of your personal information at
the point of information collection. We may also rely on other legal
bases, specifically for:
- Providing the functionality of the Service and
fulfilling your requests.
- to provide the functionality of the Service to you and
providing you with related customer service;
- to respond to your inquiries and fulfill your requests,
such as to send you documents you request or to e-mail
alerts;
- to send you important information regarding our
relationship with you or regarding the Service, changes
to our terms, conditions, and policies and/or other
administrative information.
We will engage in these activities to manage our contractual
relationship with you and/or to comply with a legal obligation.
-
Accomplishing our business purposes.
- for data analysis, for example, to improve the
efficiency of the Service;
- for audits, to verify that our internal processes
function as intended and are compliant with legal,
regulatory, or contractual requirements;
- for fraud and security monitoring purposes, for example,
to detect and prevent cyberattacks or attempts to commit
identity theft;
- for developing new products and services;
- for enhancing, improving or modifying our website or
products and services;
- for identifying Service usage trends, for example,
understanding which parts of our Service are of most
interest to users; and
- for determining the effectiveness of our promotional
campaigns so that we can adapt our campaigns to the
needs and interests of our users.
We will engage in these activities to manage our contractual
relationship with you, to comply with a legal obligation, and/or
because we have a legitimate interest.
- Analysis of Personal Information to provide personalized
services.
- to better understand you so that we can personalize our
interactions with you and provide you with information
and/or offers tailored to your interests;
- to better understand your preferences so that we can
deliver content via the Service that we believe will be
relevant and interesting to you.
We will provide personalized services either with your consent or
because we have a legitimate interest.
We also disclose
information collected through the Service:
- to our affiliates for the purposes described in this Privacy
Policy. A list of our affiliates is available at https://johnsonandjohnson.gcs-web.com/financial-information/sec-filings
click on the link for Form 10K, Exhibit 21, under “SEC
Filings”). Janssen Pharmaceuticals, Inc. is the party
responsible for the management of the jointly-used Personal
Information;
- to our third-party partners with whom we offer a co-branded or
co-marketed promotion;
- to our third-party service providers who provide services such
as website hosting and moderating, mobile application hosting,
data analysis, payment processing, order fulfillment,
infrastructure provision, IT services, customer service, e-mail
and direct mail delivery services, auditing, and other services,
in order to enable them to provide services; and
- as permitted by applicable law, to a third party in the event of
any reorganization, merger, sale, joint venture, assignment,
transfer, or other disposition of all or any portion of our
business, assets, or stock (including in connection with any
bankruptcy or similar proceedings).
In addition, we may use and disclose your information as we
believe to be necessary or appropriate: (a) to comply with legal
process or applicable law which may include laws outside your
country of residence; (b) as permitted by applicable law to respond
to requests from public and government authorities, which may
include authorities outside your country of residence; (c) to
enforce our terms and conditions; and (d) to protect our rights,
privacy, safety, or property, and/or that of our affiliates, you, or
others. We may also use and disclose your information in other ways
after obtaining your consent to do so.
We may use and
disclose information we collect automatically as described above
under “Automatic Information Collection and Use.”
In
addition, where allowed by applicable law, we may use and disclose
information that is not in personally identifiable form for any
purpose. If we combine information that is not in personally
identifiable form with information that is identifiable (such as
combining your name with your geographical location), we will treat
the combined information as personal information as long as it is
combined.
CHOICES AND ACCESS
Your choices regarding our use and disclosure of your
personal information
We give you choices regarding our use and disclosure of your personal
information for marketing purposes. You may opt-out from:
- Receiving marketing communications from us: If
you no longer want to receive marketing communications from us
on a going-forward basis, you may opt-out of receiving them by
contacting us via 1-800-JANSSEN (526-7736) or send a written
request to Janssen Medical Information, PO BOX 200 Titusville,
NJ 08560. In your request to us, please provide your name,
identify the form(s) of marketing communications that you no
longer wish to receive, and include the address(es) to which
it/they are sent. For example, if you no longer wish to receive
marketing e-mails or direct mail from us, tell us that, and
provide your name and e-mail or postal address. In addition, you
may opt-out of receiving marketing e-mails from us by following
the unsubscribe instructions provided in any such message.
- Receiving reminders from us: If you no longer
want to receive medical reminders from us on a going-forward
basis, you may opt-out of receiving them by contacting us via
1-800-JANSSEN (526-7736) or send a written request to Janssen
Medical Information, PO BOX 200 Titusville, NJ 08560. In your
response to us, please provide your name and the e-mail address
or phone number at which you receive reminders from us.
- Our sharing of your personal information with affiliates
and third-party partners: If you previously
opted-in to receiving marketing communications from our
affiliates or third party partners, you may opt-out of our
sharing of your personal information with those parties for
their direct marketing purposes on a going-forward basis by
contacting us via 1-800-JANSSEN (526-7736) or send a written
request to Janssen Medical Information, PO BOX 200 Titusville,
NJ 08560. In your communication to us, please state that we
should no longer share your personal information with our
affiliates and/or third party partners for their marketing
purposes and include your name and e-mail address.
We will seek to comply with your request(s) as soon as reasonably
practicable. Please note that if you opt-out as described above, we
may not be able to directly remove your personal information from
the databases of our affiliates with which we have already shared
your information (i.e. as of the date that we implement your opt-out
request). However, we will make reasonable efforts to inform our
affiliates of your request. Please also note that if you opt-out of
receiving marketing-related messages from us, we may still send you
important transactional and administrative messages from which you
cannot opt-out.
How you can access, change, or delete your personal
information
If you would like to review, correct, update, restrict, or delete
your personal information, or if you would like to request an
electronic copy of your personal information for purposes of
transmitting it to another company (to the extent these rights are
provided to you by applicable law), please contact us via
1-800-JANSSEN (526-7736) or send a written request to Janssen
Medical Information, PO BOX 200 Titusville, NJ 08560. We will
respond to your request as soon as reasonably practicable and no
later than one month after receipt. If circumstances cause any delay
in our response, you will be promptly notified and provided a date
for our response.
CROSS-BORDER TRANSFER
Your personal information may be stored and processed in any country
where we have facilities or service providers, and by using our
Service or by providing consent to us (where required by law), your
information may be transferred to countries outside of your country
of residence, including to the United States, which may provide for
different data protection rules than in your country of residence.
Nonetheless, appropriate contractual and other measures are in place
to protect personal information when it is transferred to our
affiliates or third parties in other countries.
SECURITY
We seek to use reasonable organizational, technical, and
administrative measures designed to protect personal information
under our control. However, no data transmission over the Internet
or data storage system can be guaranteed to be 100% secure. If you
have reason to believe that your interaction with us is no longer
secure (for example, if you feel that the security of any account
you have with us has been compromised), please immediately notify us
in accordance with the “Contacting Us” section below.
RETENTION PERIOD
We will retain your personal information for as long as needed or
permitted in light of the purpose(s) for which it was obtained. The
criteria used to determine our retention periods include: (i) the
length of time we have an ongoing relationship with you and provide
the Service to you; (ii) whether there is a legal obligation to
which we are subject; and (iii) whether retention is advisable in
light of our legal position (such as, in regard to applicable
statutes of limitations, litigation or regulatory
investigations).
THIRD PARTY SITES AND SERVICES
This Service may contain links to sites of third parties. This
Privacy Policy does not address, and we are not responsible for, the
privacy, information, or practices of any third parties, including
any third party operating any site or online service (including,
without limitation, any application) that is available through this
Service or to which this Service contains a link. The availability
of, or inclusion of a link to, any such site or property on the
Service does not imply endorsement of it by us or by our
affiliates.
CONTACTING US
Janssen Pharmaceuticals, Inc., located at 1125 Trenton-Harbourton
Road, Titusville, NJ 08560, is the company responsible for
collection, use, and disclosure of personal information under this
Privacy Policy.
If you have any questions about this Privacy
Policy, please contact us via 1-800-JANSSEN (526-7736), or please
write to the following address:
Janssen Medical Information
PO Box
200
Titusville, NJ 08560
UPDATES TO THIS PRIVACY POLICY
We may change this Privacy Policy. Any changes to this Privacy Policy
will become effective when we post the revised Privacy Policy on the
Service. Your use of the Service following these changes means that
you accept the revised Privacy Policy. We recommend that you
regularly review the Privacy Policy when you visit the Service. This
policy was last updated on November 2019.
PRIVACY NOTICE FOR CALIFORNIA RESIDENTS
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Effective: January 1, 2020
This Privacy Notice for California
Residents supplements the information contained in the Johnson &
Johnson Global Privacy Policy (above), and applies only to
California residents (“You,” “your” or “consumer”).
Personal Information Collection and Purposes of Use
We collect and use information that identifies, relates to,
describes, references, is capable of being associated with, or could
reasonably be linked, directly or indirectly, to you or your devices
when you visit this website, provide us your personal information,
or have a contractual or business relationship with us or any of our
affiliates, (“Personal Information”). Such Personal Information
includes direct identifiers like a name, postal address, email
address, social security number or other government identifier, and
indirect identifiers that may identify, relate to, or be associated
with a particular individual, such as a telephone number, device
identifier, IP address and browsing history, credit card
information, or inferences about consumer preferences or
characteristics.
We collect this Personal Information for the
following purposes:
- to respond to your inquiries and to fulfill your requests;
- to send you important information regarding our relationship
with you or regarding this website, changes to our terms,
conditions, and policies and/or other administrative
information;
- for audits, to verify that our internal processes function as
intended and are compliant with legal, regulatory, or
contractual requirements;
- for fraud or crime prevention, and for technical security
monitoring purposes;
- to facilitate the development of new products and services;
- to enhance, improve or modify our website or products and
services;
- for data analysis that will allow us to understand website usage
trends;
- to determine the effectiveness of our promotional campaigns, so
that we can adapt our campaigns to the needs and interests of
our users.
- to better understand you, so that we can personalize our
interactions with you and provide you with information and/or
offers tailored to your interests;
Our Personal Information Handling Practices
In the preceding 12 months, we have collected the following
categories of Personal Information from California residents who
have visited this website, provided us their Personal Information,
or had or have a contractual or business relationship with us or any
of our affiliates:
- Direct identifiers as described above
- Indirect identifiers as described above.
We have collected such Personal Information from one or more of
the following categories of sources:
- Information that you submit or share directly with us, through
registrations, surveys, applications, or telephone calls, and
email and postal communications;
- Information passively collected from cookies and other website
analytics;
- Information collected through third parties or from your
browsing activity on other sites, such as on social media
platforms, and public databases;
- From one or more of our affiliates with which you have a
business relationship;
- Service providers with which we have a contractual relationship
and to which you have provided your Personal Information
We collected such Personal Information for the purposes noted
above (see “Personal Information Collection and Purposes of Use”)
and in the J&J Global Privacy Policy (see “How We Use and Disclose
Information”):
We may have shared such Personal Information
with the following categories of third parties:
- Service providers that help us to run our business, such as call
centers and order fulfillment and distribution companies, credit
card processing companies, web hosting and development
companies, and direct marketing agencies
- Vendors that help us track the effectiveness of advertisements
on our Sites
- Vendors that help us to provide you with program, services or
educational information we believe may be of interest to you
- Third parties with which we jointly market a product
- Affiliates and subsidiaries that may have or may want to seek a
business relationship with you
We collected one or more of the following specific pieces of
personal information:
- Legal name, nickname, signature, email address, postal address,
social security number, date of birth, driver’s license number,
physical characteristics or description, educational level,
current employment or employment history, biometric information,
and/or geolocation data
- Account name, bank account number, credit card number, debit
card number, or any other financial information, medical
information and/or health insurance information
- Online identifier, Internet Protocol address, Internet or other
electronic network activity information, including, but not
limited to, browsing history, search history, and information
regarding a consumer’s interaction with an Internet Web site,
application, or advertisement
Unless specifically stated, we do not share, disclose or sell
personal information to third parties for their own use, but we do
share your personal information with our affiliates and trusted
partners in arrangements that may meet the broad definition of
“sale” under California law. In these arrangements, use of the
information we share is limited by policies, contracts, or similar
restrictions.
In the preceding 12 months we may have
disclosed, shared or sold, as defined by California law, one or more
of the above categories of personal information.
Your Privacy Rights
You have the following rights regarding our collection and use of
your personal information. To exercise those rights, you must submit
a request by either calling us at 1-800-JANSSEN (526-7736) or
through https://www.janssen.com/us/privacy-request/.
We may ask you to provide additional information to verify your
request. We may not discriminate against you if you exercise your
rights as described in this notice. For example, we may not deny
goods or services to you, or charge you different prices or rates,
or provide a different level of quality of products or
services.
Right to Information
You have the
right to request the following information regarding the personal
information we have collected about you:
- Categories of personal information collected about you, and
sources from which collected;
- Our purpose for collecting personal information;
- Categories of third parties with which the personal information
was shared; and
- Specific pieces of personal information collected about
consumers.
You have the right to request the following information regarding
the personal information we have sold or disclosed about you:
- Categories of your personal information sold in the preceding 12
months;
- Categories of third parties to whom your personal information
has been disclosed;
- Categories of personal information that we disclosed about
consumers for a business purpose.
Right to Opt-Out of Sharing, Disclosure, or Sale of Personal
Information
You have the right to direct us to not
share, disclose, or sell your personal information. To exercise this
right, you or your authorized representative may submit a request by
clicking on the following link:
Do Not Sell
My Personal Information
Right to Request Deletion
You have the right to request
that we delete the personal information we have about you. However,
we are not required to delete information if it is necessary to
retain your information to:
- Complete the transaction for which the personal information was
collected, provide a good or service requested by you, or a
transaction reasonably anticipated within the context of our or
one of our affiliate’s ongoing business relationship with you,
or to otherwise perform a contract we have with you.
- Detect security incidents, protect against malicious, deceptive,
fraudulent or illegal activity or prosecute those responsible
for that activity.
- Debug to identify and repair errors that impair existing
intended functionality.
- Exercise free speech, ensure the right of another consumer to
exercise his or her right of free speech, or exercise another
right provided for by law.
- Comply with the California Electronic Communications Privacy Act
pursuant to Chapter 3.6 (commencing with Section 1546) of Title
12 of Part 2 of the Penal Code.
- Engage in public or peer-reviewed scientific, historical, or
statistical research in the public interest that adheres to all
other applicable ethics and privacy laws, when deletion of the
information is likely to render impossible or seriously impact
the achievement of such research, if you have provided informed
consent.
- Facilitate solely internal uses that are reasonably aligned with
your expectations based on your relationship with us or one of
our affiliates.
- Comply with a legal obligation.
- Otherwise use the personal information, internally, in a lawful
manner that is compatible with the context in which it was
provided.
Contact Us
You can contact us with questions about this Privacy Notice for
California Residents or to exercise your rights as described
in this Notice.
Telephone
number:1-800-JANSSEN (526-7736)
Via Web:https://www.janssen.com/us/privacy-request/
Postal address:Janssen
Medical Information
PO Box
200
Titusville, NJ
08560
Contact Title: Privacy Manager
SUPPLEMENTAL PRIVACY NOTICE FOR NEVADA
RESIDENTS
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Effective: October 1, 2019
This Supplemental Privacy Notice
for Nevada Residents adds to the information contained in the
Johnson & Johnson Global Privacy Policy (above), and applies only to
Nevada residents (“You,” “your” or “consumer”).
Personal Information Collection and Purposes of Use
We collect certain personal information of Nevada consumers through
our Internet websites or other online service. This information
includes one or more of the following elements of personally
identifiable information:
- A first and last name.
- A home or other physical address that includes the name of a
street and the name of a city or town.
- An electronic mail address.
- A telephone number.
- A Social Security Number.
- An identifier that allows a specific person to be contacted
either physically or online.
- Any other information concerning a person collected from the
person through the Internet website or online service of the
operator, and maintained by the operator in combination with an
identifier in a form that makes the information personally
identifiable.
We collect this personal information for the following purposes:
- to respond to your inquiries and to fulfill your requests;
- to send you important information regarding our relationship
with you or regarding this website, changes to our terms,
conditions, and policies and/or other administrative
information;
- for audits, to verify that our internal processes function as
intended and are compliant with legal, regulatory, or
contractual requirements;
- for fraud or crime prevention, and for technical security
monitoring purposes;
- to facilitate the development of new products and services;
- to enhance, improve or modify our website or products and
services;
- for data analysis that will allow us to understand website usage
trends;
- to determine the effectiveness of our promotional campaigns, so
that we can adapt our campaigns to the needs and interests of
our users.
- to better understand you, so that we can personalize our
interactions with you and provide you with information and/or
offers tailored to your interests.
Your Privacy Rights
Right to access and/or correct your personal information, or
opt-out of sale of personal information
If you would
like to review, correct, or update your personal information, you or
your authorized representative may submit your request to https//www.janssen.com/us/privacy-request/.
We will respond to your verified request as soon as reasonably
practicable, but no later than sixty (60) days after receipt. If
circumstances cause any delay in our response, you will be promptly
notified and provided a date for our response.
We generally do
not disclose or share personal information for profit. Under Nevada
law, you have the right to direct us to not sell or license your
personal information to third parties. To exercise this right, if
applicable, you or your authorized representative may submit a
request to https://www.janssen.com/us/privacy-request/.
We will respond to your verified request as soon as reasonably
practicable, but no later than sixty (60) days after receipt. If
circumstances cause any delay in our response, you will be promptly
notified and provided a date for our response.
Contact Us
You can contact us with questions about this Privacy Notice for
Nevada Residents or to exercise your rights as described in
this Notice.
Via Web: https://www.janssen.com/us/privacy-request/